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Shipping Policy

Please read the new shipping policies by USPS and UPS below for shipping lithium batteries

UPS Logo UPS SHIPPING - Our default shipping method for all orders is by UPS ground within the USA unless otherwise requested. Most orders are usually shipped within 24 hours. We do not charge any handling fees except for Hazmat shipping. UPS will charge at least $8.00 correction charge or more for ground service and a $15.00 correction charge or more for air service that you agree to pay when making a purchase if any information on the shipping address is incorrect or if you have the package redirected to another address. So please make sure your information is correct.

Also, all FREE SHIPPING offers are by ground only. If an item that was purchased with Free Shipping is returned for a refund, the shipping cost is not part of the refund. If we ship something in error then we pay all extra shipping cost to return item)s)and to send out the correct item(s). If the customer orders the wrong item(s)then the customer pays all shipping cost to get the correct item(s). An RMA# is required for all returns.

USPS Logo USPS Shipping - We recommend UPS shipping for all our packages: however we understand that customers would like a lower cost option that USPS First Class Mail provides for small light items under 13 ounces. We will also ship items that weight more then 13 ounces but there is a 5 lb limit per box. If we can get everything into one box we will do that and not charge anything extra. If the total weight is over 5 lbs and we have to use multiple boxes then we will have to charge you for any extra shipping fee which will be added at the time the order is processed. If we have to use UPS instead of USPS then we will only charge you the USPS fee that is on your order. No Hazmat batteries can go by USPS so only UPS will be used and the UPS shipping rates will apply.

UPS is different then USPS in two ways:
1. UPS is a delivery time guarantee service and USPS is not. If your order is time sensitive or you need to have the order by a certain date then please use UPS for your delivery service. UPS does a great job in getting a package to its designation on time.
2. By default your UPS packages are insured up to $100 but not by USPS.

Please Note the new policies by USPS and UPS for shipping lithium batteries:

1. Lithium Batteries shipped by USPS Domestically and Internationally -
USPS announced on 5/16/12 that NO International shipments of any lithium batteries are allowed. Also, all lithium batteries will be shipped only by ground service.

2. Lithium Batteries shipped by UPS Domestically and Internationally -
As of this year (2017), UPS changed their shipping policy on lithium batteries so we will no longer ship any lithium batteries by air. All lithium batteries will ship only by ground service. Also, we can no longer ship lithium batteries to Hawaii or Alaska because that would be air service, or Canada and Mexico because that is international.

International Shipping:
1. No Lithium Batteries will be shipped by USPS or UPS internationally by ground or air.
2. International orders must be over $99 (not counting shipping fees) before we will ship an order.
3. No automotive or SLA batteries will be shipped internationally that would have to go by air. We will ship to a forwarding company in the U.S. of your choosing.
4. There is an extra flat shipping fee of $50 for all automotive batteries shipped to Hawaii, Alaska, Canada and Mexico. Batteries will still ship by UPS Ground. You will be contacted for payment before product is shipped.

Free Shipping Policy:
Any Free or discounted shipping that is offered on a product will only go by ground service within the 48 contiguous United States and by the company we choose. Prior approval and payment must be made before shipping service is changed from ground.

Shipping Classic Car Battery Orders:
These classic car batteries are built by hand and built in the order they are received. Normally it takes 7-30 business days to have a battery built and shipped if everything goes smoothly. Some of the delays are due to suppliers not filling the orders fast enough with the components to build the batteries. Also, during the spring and summer months it can take even longer due to the higher demand for these batteries. Everything is done to get the batteries built and shipped as fast as possible. Also, there is a $50 delivery charge when shipping to Alaska, Hawaii, Canada or Mexico. If your are in any of these areas you will be contacted about the shipping fee.

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